Complaints Procedure

Energy advisory service put the customer first.

We strive to deliver the upmost in customer service and satisfaction.


If in the rare case should you have a complaint.

Please get in touch with us via any of the following:

Telephone: 01477 531 545

Email: help@energyadvisoryservice.co.uk

Post: Energy advisory service, Downs court business centre, 29-31 The downs, Altrincham, WA14 2QD

If you are in the unlikely event unhappy with any resolution,  please contact The Energy Ombudsman.

Telephone: 03304 401624

Email: enquiry@ombudsman-services.org


Post: Energy, P.O. Box 966, Warrington, WA4 9DF