FAQ's - Business Energy Claims

To find out, have an initial no obligation claim audit with one of our qualified claims advisors. As a rule of thumb if you have used a broker then you may be eligible. Call us now

Not all brokers are mis-selling. However, your broker may only have declared the commissions they want you to know about, or may have done so in a misleading way. Click here to see if the commissions were disclosed to you

Before we can say that, we have investigation work to do on your behalf. We don’t include an instant calculator on our website for that reason. However, an example would be calculated as below: +15% of total annual energy spend Multiplied by the number of years utilising mis-selling brokers Plus significant damages * Please note that each case is different and will be dependant on the commission size and energy usage. Call us or Fill out the form

It is possible that a substantial amount of money has been taken out of your business, unnecessarily, which could have been used effectively within the business. take action here to recover the money owed to you

You only need to gather a few standard documents. Signed copy of your LOA – Letter of Authority / contract(s) with your broker Signed copy of energy supply contracts, failing that, invoices If this is problematic don’t worry we may also be able to help with this. LOA

If this is a concern don’t worry we may be able to help with this. We can help you get it from the brokers and suppliers and much of the paperwork will be produced by them through the process.

A Letter of Authority (LOA), is the signed permission you give to a broker to act on your behalf to find your best option energy supplier(s) More info. A Supply Contract is the agreement signed with the company that will actually supply your gas and/or electricity. This will be the supplier(s) your broker found for you.

No. Instead Ofgem has put in place a “code of conduct”, but this is not robust enough to prevent mis-selling.

If you have signed copies of contracts and bills, we can investigate the size of your claim without their knowledge. We do not make a claim against the broker, its your energy provider which we pursue.

No, you have a supply contract in place which is legally binding- however, a successful claim usually results in a no cost early termination of the contract being offered

Our fees are based on a No Win No Fee policy, meaning you only pay if you succeed in securing your energy claim. The fee may vary according to the claim, but rest assured all fees will be disclosed before proceeding to a potential claim. About us

A third party intermediary (TPI) is the term for someone acting as a broker on your behalf, as used by UK Government department, Ofgem – Office of Gas and Electricity Market.