energy-advisory-service

Terms of Business

 

Consultancy Agreement: 

I/’we’ have read these terms of business and positively consent to hereby instruct Energy Advisory Service to act as our business as an intermediary regarding any claims for damages arising from mis-selling or contractual dispute relating to the sale or supply of utilities including gas or electric to any site owned or in the control of our business under a lease of license. Including breaches of Consumer Protection, Of Gem and Energy sale and supply Regulations and/or other associated disputes and litigation. I/’we’ am fully aware of the risk in the conduct of any complaint, claim, or counterclaim. 

I/’we’ have read these terms of business and confirm I/’we’ have the full and unequivocal authority for the business or organisation to bound by these terms in perpetuity or to a point of termination.  I/’we’ acknowledge the business or organisation or any successors in title including, assignees, or future controllers or beneficial or legal owners and controllers of the business or organisation will be bound by this agreement.

 I/’we’ acknowledge that I/’we’ can instruct a firm directly and or find Energy solutions and supplies of utilities or Energy independently but have delegated authority for those instructions to the Energy Advisory Service acting as the agents to the business or organisation. I/’we’ have opted to engage Energy Advisory Service whose fees will be recoverable from any monies recovered and/or savings made outside the contingency, or any other fee agreement separately entered after instructing the Energy Advisory Service. 

‘I/ we’ the business or organisation agree to pay Energy Advisory Service an unequivocal 5% global fee on all global damages or any recovery or saving for managing or making any introduction to any law firm or associated legal or professional service resulting in any consideration or benefit to the business on the past and future supply of utilities including Gas Energy or Renewable energy. This excludes any third-party remuneration or benefit commission or consideration the Energy Advisory Service may receive for introductions or services from third parties that may or may not be subject to disclosures in writing by the third party supplying the supply of goods or services to your business or organisation.

‘I/ we’ agree the global fee can be recoverable from third parties or act or represent the business or organisation filling that any fee due to the Energy Advisory Service will be paid in full within 7days upon written demand or notice served on the Business or organisation.

 

Consultancy Agreement

Energy Advisory Service are hereby engaged and authorised to act as a service consultant to: Act in all matters, pertinent to our Gas and Electricity and water supplies and service. Energy Advisory Service undertakes that it shall use the customer data solely to deliver the services specified in this document and may share the data with relevant third parties to do so. ‘I/We’ confirm that Energy Advisory Service, is an independent utility consultant not directly employed by any energy supplier, is acting on our behalf for all the sites either owned and/or occupied by us we authorise them to:

  • Request and receive current and historical account information including consumption history,
  • supply numbers, and contract end dates, MOP Operator information for HH meters.
  • Obtain information from third-party industry databases.
  • Negotiate and obtain pricing on our behalf including contracts of supply, however, the decision of acceptance of said supply contracts remains the decision of our client.
  • Terminate our Energy contract(s) on our behalf, (once permission has been given).
  • Instruct a law firm directly and have delegated authority for those instructions to the Energy Advisory Service acting as the agents to the business or organisation.

 

Data Protection Privacy Notice

Energy Advisory Services is the data controller (ICO registration number ZB561759). We will always respect your privacy and confidentiality and will always act in accordance with this privacy notice when handling all personal data. Under General Data Protection Regulation (EU) 2016/679 of the European Parliament and the Council, we will use your personal data as necessary for the provision of legal services to you (from time to time we may share data with third parties to assist in the progression of your claim, for example, energy experts, barristers, and other providers of professional and non-professional services). We also use your data when it is in our legitimate interests for internal purposes associated with maintaining our business and as required by law, such as processing statutory accounts.

We will retain information about you for the duration of our relationship with you, then seven years thereafter. We will retain financial records for six years, following the end of the current financial year, after which we will take steps to delete or anonymise the information. We store information in our practice management system and our accounting system on our secure servers based in the UK.

 

Termination & Distance Selling

You may end this agreement (and therefore, your instructions to us) at any time by writing to us but we may be entitled to keep all of your documents while there is money owing to us (including fees and expenses which have not yet been billed).

We may end this agreement (and, therefore, cease acting for you) concerning any matter or all matters of yours but only on reasonable written notice and for good reason. Examples of good reasons include where you have not given us sufficient instructions, where you have not provided appropriate evidence of identification, or where we reasonably believe that the relationship between you and us has broken down.

If we have not met with you, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 will apply to our agreement.  Similarly, if this agreement was entered into with you in a location other than at our offices, the Regulation may apply.  These regulations mean that you may terminate this agreement within fourteen days without any obligation.