Business Gas Energy Mis-selling Claims

Did you use an energy broker for your business gas energy? You may be owed £1000s in compensation. Start your claim now.


Have you fallen victim to mis-sold business gas energy contracts?

At Energy Advisory Service, we understand the financial burden that can result from deceptive energy contracts. Many businesses unknowingly enter into gas energy agreements that may contain hidden charges, undisclosed commissions, or unfavourable terms that ultimately harm their bottom line.

Our mission is to empower businesses like yours to reclaim the compensation rightfully owed to you. We specialise in assisting businesses that have been affected by deceptive gas energy contracts, helping them navigate the complexities of the energy market and recover their hard-earned capital.

With our team of energy experts and legal professionals, we have successfully supported numerous businesses in uncovering the truth behind their gas energy contracts. We leave no stone unturned in identifying irregularities and advocating for fair compensation on your behalf.

Our commitment to transparency, professionalism, and diligence sets us apart in the industry. We firmly believe that no business should suffer the consequences of a deceptive gas energy contract, and we are here to champion your rights.

If you suspect that your business has been a victim of mis-sold gas energy contracts, don't wait any longer. Contact Energy Advisory Service today, and let us help you reclaim your capital.

How to know if I am eligible for a mis-sold business gas energy claim?

It’s not always evident that you have become a victim of a mis-sold business gas energy contracts. Energy Advisory Service is here to help you find out if you have outstanding compensation for mis-sold energy services.

SCRUTINISE YOUR
ENERGY CONTRACT

Begin by thoroughly examining your energy contract. Pay close attention to the terms and conditions, rates, and any hidden fees. Ensure that what you were promised aligns with what's stated in the contract.

SPOT COMMON
RED FLAGS

Stay vigilant for typical indicators of mis-selling:

  • Surprisingly high energy bills.
  • Unexplained rate fluctuations.
  • Aggressive sales tactics from brokers or suppliers.
  • Deceptive or incomplete information during the sales process.
  • Unauthorised changes to your energy contract.

COMPILE SUPPORTING
EVIDENCE

Document any evidence supporting your claim of mis-selling. This should include copies of your energy bills, the original contract, email correspondence, notes from meetings or phone calls, and any other relevant documentation.

SEEK EXPERT
GUIDANCE

Reach out to the Energy Advisory Service. We specialise in business gas energy mis-selling claims. They can evaluate your case, guide you through the claims procedure, and represent your interests when dealing with energy suppliers. Share the evidence you've gathered to strengthen your case.

Have you been mis-sold business gas energy?

FAQS

Find out if you have been mis-sold energy

1Can I get out of a business gas energy contract?
Yes, a business gas energy contract can be breached by either party, and rescission is the legal remedy employed to set aside the contract, restoring the parties to their pre-contract positions. Rescission is primarily used as a remedy for misrepresentation and falls under equitable remedies. However, it's important to note that rescission may not be available if certain legal barriers, such as the affirmation of the contract or the passage of time, are present.

If you're facing challenges with your business gas energy contract, Energy Advisory Service is here to assist you. Whether it's a breach of contract, misrepresentation, or any related issue, contact us today for expert guidance and support in navigating these matters effectively.
2Can I take legal action against the energy supplier?
You might have the opportunity to recover the expenses associated with undisclosed broker or third-party intermediary (TPI) commissions through legal action. It is strongly advised that you consult with an independent legal expert for guidance on this matter. For detailed information on this topic relevant to your business, you can find answers here: "Third Party Intermediaries: what your microbusiness needs to know."

Seeking clarity or assistance regarding undisclosed broker or third-party intermediary (TPI) commissions? Energy Advisory Service (EAS) is here to help. Contact us today to discuss your specific situation and receive expert guidance on your options.
3Are energy companies refunding money for mis-sold energy claims?
Yes, energy companies are offering refunds for mis-sold energy claims. If you've been mis-sold a gas energy contract or suffered financial losses due to billing errors, you can potentially receive refunds. In certain cases, the independent Energy Ombudsman can grant refunds up to £10,000. If you suspect a mis-sold business energy contract, gather evidence to initiate your claim. Remember, you have rights in cases of unfair treatment, including mis-selling or billing issues, and you may be entitled to compensation in addition to recouping missed savings.
4How much compensation will I get for mis-sold business gas energy?
The potential for a refund depends on several factors, including the presence and conduct of a broker during the sale, the business's energy consumption, the costs per kilowatt-hour (KWH), and the expected market price. Additionally, various contractual aspects, such as overrides and the actual standing charge, should be taken into account. It's worth noting that on certain contracts, commission rates per KWH reached as high as 7 pence per unit.

Energy Advisory Service (EAS) is ready to advocate for your compensation. Call us or Fill out the form today for expert support on broker conduct, costs, and contract intricacies, ensuring you get the compensation you deserve.
5Are there any time limits or deadlines for pursuing compensation for a mis-sold energy contract in the UK?
The timeframe for taking action in response to a breach of contract is constrained by a limitation period, which typically spans 6 years from the point at which the breach becomes known. The specific starting point for this period hinges on the date of contract formation. It's important to note that since such information is publicly available, businesses have only a limited window to investigate the breach and pursue a legal claim within this set timeframe.

It is important that you contact Energy Advisory Service to look into this for you. Get in touch with us and we’ll start the investigation into your business gas energy claim.
6Do energy brokers have to disclose commissions?
As of October 1, 2022, suppliers and brokers must ensure that microbusinesses receive clear information about the nature and costs of offered contracts. The information on Third Party Intermediary (TPI) costs included in the bill must be part of the Principal Terms and provided in written form for all contracts. This information should be presented as the total cost in pounds and pence for the contract's duration, in line with SLC 7A.10C.2. The disclosure of principal terms is required both before the microbusiness enters into a contract and again within 10 days of contract initiation, as outlined in Ofgem's guidelines.

If you have any concerns or issues related to your energy contracts or Third Party Intermediary costs, contact our Energy Advisory Service today, and let us help you navigate these matters effectively.
7What types of businesses are most vulnerable to mis-sold energy contracts in the UK?
Micro businesses or less sophisticated businesses would have been more vulnerable to mis-leading sales practices. However, depending on the circumstances any business may have been affected at different times.

Regardless of your business size or situation, if you have concerns about potentially misleading sales practices or any related issues, our Energy Advisory Service is here to provide guidance and support. Contact us today to ensure your business's energy interests are protected
8How long does it typically take to resolve a compensation claim for a mis-sold energy contract in the UK?
The resolution timeline for these cases can vary between suppliers, but in alignment with civil procedure rules, they should ideally be resolved after receiving the letter of claim. It's essential to acknowledge that the increased volume of cases can influence the specific timeframes for resolution.

If you're facing such a similar situation, trust Energy Advisory Service (EAS) to provide you with guidance and support throughout the process. Reach out to us to ensure your case is handled effectively and efficiently.
9What are the potential outcomes of pursuing compensation for a mis-sold energy contract in the UK?
The business's outcome hinges on their choice to either exit the contract or address potential losses resulting from the broker's conduct. Compensation may encompass factors like commissions or the disparity in kilowatt-hour (KWH) prices, along with 8% statutory interest.

It's crucial to note that recent cases have seen suppliers and owners facing penalties for business energy mis-selling. This highlights the significance of seeking professional consultation and establishing a comprehensive plan to ensure effective management of future energy supplies. If you're navigating such issues, Energy Advisory Service (EAS) is here to assist. Contact us to strategise and secure your business's energy management moving forward.
10Is it possible to prevent future mis-selling of energy contracts for my business in the UK, and if so, how?
In the market, you'll find both reputable brokers and an array of products designed to reduce energy costs for businesses. Ofgem has implemented stricter regulations to discourage improper broker behaviour; however, it's essential for buyers to exercise caution and diligence.

To make informed decisions and ensure your business benefits from the best energy solutions, consider seeking expert advice from Energy Advisory Service (EAS). Contact us to gain valuable insights and make well-informed choices for your energy needs.

Start Your Investigation

  • No obligation initial consultation
  • Your information remains private and confidential
  • It takes less than 5 minutes to start your investigation
  • Get in touch
    Submit our form and one of our contract experts will be in contact with you.
  • We'll let you know if you have a claim
    If our experts think we're good to go ahead and proceed with a claim, we'll be in touch to go through the process.​
  • We'll investigate
    We'll leave no stone unturned, checking all of the fine print to gain an understanding of how much you may be owed.​
  • We'll help you find an avenue of recourse​
    Our team will advise you on the best approach and provide guidance on how we will move this forward.

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